Service Fees

Labor Rates

In Shop …………………………………………………………………………$95/hr

Residential Onsite…………………………………………………………..$105/hr

Home Business Onsite…………………………………………………….$115/hr

Commercial Onsite…………………………………………………………$115/hr

 

Service Options

Diagnostic Fee………………………………………………………………..$75/device

Payment is expected at the time of check-in, it will be applied to the cost of your repair.

Data Backup 5 to 50GB……………………………………………………$50

Data Backup 51 to 250GB…………………………………………………$75

Data Backup 251GB+……………………………………………………….$125

Data Transfer from old computer to new……………………………$75
(Does not include Program installs or email set up)

Software Install (per Program)………………………………………….$25

Email Client Configuration (per email address)…………………..$65

Quick Fix……………………………………………………………………………$45

  • 1-15 minutes of walk-in support, on-the-spot troubleshooting for simple issues.
  • If the issue remains after 15 minutes, the computer can be checked in and payment will be rolled into the first hour of labor.
  • NOTE:  Payment for labor is collected before labor begins and is non-refundable.

 

Check-in Options (Paid up-front and non-refundable)

Expedite…………………………………………………………………………$95

Bypass the wait in the queue and buy the next spot available on the bench.

Hold……………………………………………………………………………….$45

We will hold your spot in the queue,and call you when we can work on your device.

Wait in Queue………………………………………………………………….FREE

 

Data Recovery Rates

Initial Evaluation Diagnosis……………………………………………..$65/diagnosis

Software…………………………………………………………………………$250/device

Hardware……………………………………………………………………….$695-1950/recovery effort *

Expedite…………………………………………………………………………$95/recovery effort *

* A single RAID recovery effort will include multiple drives.

Click Here For Our Customer Check-in Form